Visitor and employee recognition
Connect CCTV activity with ERP records to distinguish employees, visitors and customers, and follow visits from entry to exit.
Tranz CCTV-Based MonitoringYour cameras.
Your cameras.
Your business.
Connected.
AI-powered CCTV monitoring that connects activity across your workplace with the people, transactions and workflows in your ERP.
The product
Turn everyday footage into operational context
Tranz CCTV-Based Monitoring is our AI-integrated software for connecting workplace cameras, business records and communication.
Connect the CCTV cameras across your shop or office to understand who is on site, where activity happens and how the day unfolds. Employee, visitor and customer context comes from your internal ERP.
Bring video and business data into one workflow. Review a customer visit from an invoice, investigate a counter delay or contact an employee through their intercom extension.
Video meets your ERP
Every invoice has a story. See it.
When an invoice is created in your ERP, the software retrieves the associated customer’s video and saves it with that invoice.
01
CCTV cameras
Capture activity across entrances, counters and work areas.
02
AI monitoring
Connect a visit across camera views and observed events.
03
ERP records
Match the person and link their visit to the invoice.
04
Invoice video
Open the invoice to review the visit from entry to exit.
The full visit, inside the invoice
- Entry
- Product browsing
- Sales interaction
- Checkout
- Exit
Click the invoice to review the linked video and understand the customer’s journey through your shop.
Monitoring capabilities
See the activity behind the numbers
Explore a broad range of metrics, configured around the people, spaces and workflows in your business.
Employee activity metrics
Review active time, break duration, observed mobile-phone use and response times across configured workplace activities.
Queue and counter monitoring
Measure queue length, time spent waiting and service duration to understand where sales counters need attention.
Customer interaction insights
Review product engagement, dwell time and interactions for signals of satisfaction or friction, alongside human observation.
SIP intercom calling
Select a person in the software to call their mapped SIP intercom extension, without remembering the number.
Custom operational metrics
Build reporting around your business: zones, roles, counters, service workflows and the events that matter to your team.
Business questions
What do you want to understand?
Workplace activity
- How much time is spent active or on breaks?
- How long is observed mobile-phone use?
- How quickly do employees respond to a customer?
Customer experience
- How long do customers wait at the counter?
- Which products attract longer engagement?
- Where do visits slow down or need assistance?
Metrics depend on camera coverage, configured events and ERP matching. Behavioral signals support review; they do not establish a person’s feelings or satisfaction on their own.
Connected operations
Fit monitoring to the way your business works
Start with the cameras, ERP and intercom setup you already use.
01
Map your cameras and spaces
Review your CCTV setup, coverage and the entrances, work areas or counters you want to monitor.
02
Connect people and transactions
Define ERP identity matching, invoice events and the video records your team needs to access.
03
Configure metrics and calling
Choose operational use cases, map SIP extensions and agree on video access and retention for your workplace.
See Tranz CCTV-Based Monitoring
Request a product demo ↗Bring your cameras into your business workflow.
Tell us about your workplace, CCTV setup and ERP for a product walkthrough tailored to your use cases.